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Privacy Policy

This privacy statement was last updated on 9th April 2020 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.wesolveall.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

1.1 We use your data for the following purpose: Contact – Through phone, mail, e-mail and/or webforms. For this purpose we use the following data:

The basis on which we may process this data is: Consent obtained Retention period. We retain this data upon termination of the service for the following number of months: 6. We use your data for the following purpose: Compiling and analysing statistics for website improvement. For this purpose we use the following data:

The basis on which we may process these data is: Consent obtained Retention period.We retain this data upon termination of the service for the following number of months: 6.

2. Sharing with other parties

We do not share your data with third parties.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement. We have concluded a data processing agreement with Google. Google may not use the data for any other Google services. The inclusion of the full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

We Solve All,
20 Earlham West Centre,
Norwich
NR5 8AD
United Kingdom
Phone number: 01603 905905

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