A successful iPhone Face ID repair allows a man to access his phone again.

Can Face ID or Fingerprint readers be repaired?

Face ID and fingerprint reader technology are a vital part of iPhone security. They allow us to get quick access to our phone without having to spend time typing a passcode. So, can Face ID and fingerprint readers be repaired?

Biometric Security

Biometric security and repairs has always been a little bit of a challenge. When the touch ID was first introduced on the iPhone 5S the S stood for security.

In the early days of this technology, Apple did all it could to prevent people from being able to hack past the biometric security. They did this by encrypting data and making it so if the button was tampered with in any way the device would disable itself.

This made replacing the home buttons on such devices impossible when they were first introduced. The very first home button replacement that was available for the iPhone 5s was a plastic block that filled in the space, but did not function as a button.

At the time this was the only repair that could be completed. Any attempt to connect another home button to the device would cause a hardware error and in some cases permanently damage the phone beyond repair.

The development of repair technology

After less than a year, repair centres created replacement components that could be used to replace the home button. They worked in a different way and did not need to access the same secured ports as the original home button so posed no risk to the device.

However, to this date there is no way to recover touch ID once it’s been damaged. The only option is to go to Apple for a full replacement.

Even with 5+ years of experimentation once the home button has been damaged it cannot be restored to its original condition due to the security on it.

Face ID

With the introduction of the iPhone X, Face ID became the replacement to touch ID. Using the front camera alongside a dot-projector light sensor and Apple’s secure software the iPhone makes a map of your face and compares it against a previously stored map for verification.

Similarly to the touch ID, these components are secured against tampering. This is done in case someone wanted to bypass the biometric security with a physical attack by replacing the camera or the projector for use in a hack.

This can make completing repairs on the face ID difficult.

iPhone face ID components that need to be repaired to restore access to the phone.

Can the Face ID be repaired?

If you have dropped your phone, cracked the screen, damaged the camera or exposed it to water or liquid damage chances are the face ID might not work any more.

In cases like this the Face ID might be able to be repaired.

There are 8 components installed in the notch of your phone that contribute to a successful Face ID scan and verification.

Infrared Camera; Flood Illuminator; Proximity Sensor; Ambient Light Sensor; Speaker; Microphone; Front Camera; Dot Projector.

If any one of these components have been damaged, then the Face ID would be disabled. Some of them can be repaired.

Typically, the majority cases of Face ID failure need a new proximity sensor or front camera, all of which can be found and booked on our website.

Some rare cases or on the occasion of liquid damage. The Flood illuminator or Dot projector can be damaged, these components can sometimes be repaired during a component lever repair. If these parts of the Face ID cannot be repaired then face ID is unable to be restored.

These two components are the most fragile and easily damaged parts of the Face ID. If they are damaged beyond repair, they cannot be replaced. This is because both of these parts are uniquely keyed and coded to your device. Any attempt to connect parts that are not will be detected as an attempt to circumnavigate the biometric security.

How much does it cost to repair face ID?

Due to these factors cost can vary. Depending on how the damage has occurred which component has been affected and the version of the iPhone you own.

Proximity sensor replacements start at £55 for the iPhone X, while front cameras for the iPhone 12 Pro Max are £100. Therefore, depending on how many components have been affected, the cost to repair could start at £55 and go all the way up to £300 in some cases.

Face ID and Fingerprint readers repair

We offer free diagnosis in-store to determine the cost to repair Face ID or fingerprint readers. We take a look at your device complete a full diagnostic test. We’ll then get back in touch with you with a full quotation.

Message us on live chat today to arrange your appointment or drop your device in-store today.

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